Shipping Information
Fast, reliable shipping from our fulfillment center in Sycamore, Illinois. Most orders ship the same day.
Free Shipping
On contiguous U.S. orders $75+
Same-Day Shipping
Order by 12 noon CT
Protected
We make it right
Ships from Illinois
Sycamore, IL 60178
| Method | Carrier | Estimated Delivery | Cost |
|---|---|---|---|
| Standard Ground | UPS Ground | 3–7 business days | FREE on orders $75+ Calculated at checkout for orders under $75 |
| Priority Mail | USPS Priority Mail | 2–3 business days | Calculated at checkout |
| Express | UPS 2nd Day Air | 2 business days | Calculated at checkout |
| Program | Free Shipping Threshold | Method |
|---|---|---|
| Wholesale Direct | FREE on orders $500+ | UPS Ground (contiguous U.S.) |
| Fundraiser & Institutional | FREE on orders $500+ | UPS Ground (contiguous U.S.) |
Processing & Same-Day Cutoff
Orders placed Monday through Friday before 12:00 noon CT are picked, packed, and shipped the same business day from our fulfillment center in Sycamore, Illinois.
Orders placed after 12:00 noon CT, or on weekends and holidays, will ship the next business day.
Once your order ships, you will receive a confirmation email with your tracking number. You can also track your shipment at any time through AfterShip® on our website.
International Shipping
We ship to select international destinations. International shipping rates, customs duties, and delivery timelines vary by country and are the responsibility of the buyer.
For an international shipping quote, please contact us with your delivery address and order details. We will provide a quote within one business day.
Please note: International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in our product prices or shipping costs and are the sole responsibility of the recipient.
Lost or Damaged in Transit
If your package is lost or damaged in transit, please contact us at care@littledropsofwater.com with your order number and we will resolve the issue promptly, at no cost to you.
Tracking your order: A shipping confirmation email with your tracking number is sent as soon as your order ships. You can also track your package anytime via AfterShip® on our website. If you have not received a tracking email within 24 hours of placing your order, please check your spam folder or contact us.
Frequently Asked Questions
Yes. Orders of $75 or more delivered within the contiguous United States qualify for free standard shipping. Alaska, Hawaii, Puerto Rico, other U.S. territories and APO/FPO addresses are not included. Free shipping is applied automatically at checkout.
Orders placed Monday through Friday before 12:00 noon CT ship the same day. Orders placed after the cutoff or on weekends and holidays ship the next business day.
Yes. UPS 2nd Day Air is available and can be selected at checkout. Shipping costs are calculated based on your location and order weight.
Yes. Contact us with your delivery address and we will provide a shipping quote. Please note that customs duties and import taxes are the responsibility of the recipient.
Our fulfillment center operates Monday through Friday and is closed on these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after, the Feast of the Immaculate Conception (December 8), Christmas Eve and Christmas Day. It also closes at midday on Holy Thursday. Orders placed on weekends or holidays are processed and shipped the next business day.
Contact us with your order number and we will replace your order or refund it, at no cost to you.
Please email us at care@littledropsofwater.com with your order number and photos of the damage. We will provide a prepaid return label and ship a replacement at no cost. See our Returns & Exchanges page for full details.
Have a Shipping Question?
Our customer care team is happy to help with delivery estimates, tracking issues, or special shipping requests.